Warranty Policy
Our Commitment to Quality
At ZIGGUmart, we stand behind the quality of our products. We understand the importance of reliability in your electronic devices, which is why we offer a comprehensive warranty based on the product type. This reflects our commitment to providing you with products that meet the highest standards of performance and durability.
Warranty Coverage
- 1-Year Warranty: Applies to new, branded products unless otherwise specified.
- 90-Day Warranty or as Specified: Applies to generic, non-brand, open-box, renewed, refurbished, or used products, unless otherwise specified at the time of purchase.
During the warranty period, we will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship under normal use and maintenance.
How to Claim Your Warranty
To initiate a warranty claim, please contact our customer service team with your order details and a description of the issue.
Proof of purchase is required to validate the warranty.
Exclusions and Limitations
The warranty does not cover any problem caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship.
This includes issues resulting from mishandling, unauthorized modifications, natural disasters, and theft.
Contact Us for Support
If you have any questions or concerns about our warranty policy, or if you need to initiate a warranty claim, our customer service team is here to assist you. Contact us at support@ziggumart.com or call us at (+971) 4 575 2693, and we will guide you through the process.
At ZIGGUmart, Your Satisfaction is Our Priority. Whether covered by our 1-year or 90-day warranty (or as specified), we are dedicated to ensuring your satisfaction with every purchase.